Return & Refund Policy
Last updated: October 2026
At Barelywearable, we want customers to have clear and transparent information about returns and refunds before making a purchase.
This Return & Refund Policy applies to eligible purchases made through barelywearable.com and delivered within the United States or Canada.
Summary
Return Window: 30 days from the date of delivery
Refund Processing Time: Within 7 business days after an approved return is received and inspected
Return Shipping Cost: Free for eligible approved returns
Return Label: A downloadable prepaid return label will be sent by email after the return request is approved
Restocking Fee: None
Return Processing Fee: None
Eligible Countries: United States and Canada
Return Address: 19 Brownell St, New Haven, CT 06511-4005, United States
Support Email: support@barelywearable.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)
Return Policy
Customers may request a return within 30 days from the date the order is delivered.
The 30-day return period begins on the date the carrier records the package as delivered to the shipping address provided for the order.
Return requests submitted after the 30-day return period may not be eligible for return or refund.
Eligible Products
This policy applies to eligible products sold through barelywearable.com, including:
- Hats
- Shoes
- Sunglasses
To qualify for a return, the product must meet the return conditions stated below.
Return Conditions
Returned items must:
- Be returned within 30 days of delivery
- Be in original condition
- Be unused, unworn, and unaltered
- Be free from stains, odors, damage, or signs of use
- Include original tags where applicable
- Include original packaging where reasonably possible
- Include accessories or components originally supplied with the product
Products that do not meet these conditions may be ineligible for a refund.
Customers should handle and inspect products carefully before deciding whether to return them.
Non-Returnable Items
The following items may not be accepted for return:
- Items returned more than 30 days after delivery
- Items showing clear signs of wear or use
- Items damaged after delivery because of misuse, improper care, or accidental damage
- Items altered or modified by the customer
- Items missing essential components or accessories
- Items that cannot be reasonably resold because of their returned condition
This does not limit any rights that may apply under applicable consumer protection laws.
How to Request a Return
To request a return, contact us at:
Please include:
- Your full name
- Order number
- Product you wish to return
- Reason for the return
- Relevant photographs if the item is damaged, defective, or incorrect
Our support team will review the request and confirm whether the return is eligible.
Please do not send a return before receiving return authorization and instructions from us.
Return Authorization
If your return request is approved, we will send return instructions to the email address associated with your order.
The return authorization may include:
- Return instructions
- A prepaid return shipping label
- Return address information
- Packaging instructions where applicable
Only approved returns should be shipped back to us.
Free Return Shipping
For eligible approved returns, Barelywearable provides free return shipping.
Customers will not be charged for the prepaid return shipping label issued by us for an approved return.
There is no separate return handling charge, return processing charge, or label fee.
Return Label
If your return is approved, a prepaid return shipping label will be sent to your email.
You may:
- Download the return label.
- Print the label.
- Securely attach the label to the return package.
- Follow the return instructions provided in the approval email.
- Deliver the package to the designated carrier location or follow the carrier instructions provided.
The prepaid return label should only be used for the approved return associated with that label.
Returns From the United States
Approved returns from customers in the United States are eligible for a prepaid return shipping label at no additional cost.
Customers should follow the return instructions provided by email.
Returns From Canada
Approved returns from customers in Canada are also eligible for a prepaid return shipping label at no additional cost.
Canadian customers should follow the return instructions provided in the approval email.
Cross-border return processing may require additional carrier transit time before the package arrives at our return location.
Customers are not charged an additional return shipping fee for an approved return using the prepaid label supplied by Barelywearable.
Return Address
Approved returns should be sent to:
19 Brownell St
New Haven, CT 06511-4005
United States
Customers should not send products to this address without first receiving return approval and return instructions.
Using the return method provided by us helps ensure that the return can be properly identified and processed.
Return Shipping Responsibility
For approved eligible returns using the prepaid label provided by Barelywearable:
Return shipping cost: $0.00
Barelywearable covers the return shipping cost.
If a customer chooses to use a different shipping method instead of the prepaid return method provided by us, any independently purchased shipping costs may not be reimbursed unless specifically agreed to in advance.
Restocking Fee
We do not charge a restocking fee.
Restocking Fee: $0.00
There is also no storage fee associated with an eligible return.
Return Processing Fee
We do not charge a return processing fee.
Return Processing Fee: $0.00
Refund Eligibility
A refund may be issued after:
- The return request has been approved.
- The returned product has been received.
- The returned product has been inspected.
- The return has been confirmed to meet the applicable return conditions.
If the returned item is eligible, we will approve the refund.
Refund Processing Time
After an eligible returned item is received and approved following inspection, the refund will be processed within:
7 business days
The refund will generally be issued to the original payment method used for the purchase.
After we process the refund, your bank, card issuer, or payment provider may require additional time to post the funds to your account.
Any additional posting time imposed by a financial institution is outside our direct control.
Original Shipping Charges
The original shipping charge paid when placing an order is separate from the free return shipping service.
Unless otherwise required by applicable law or stated in connection with a specific return situation, original outbound shipping charges may not be refundable.
If the return is caused by an incorrect, damaged, or defective item supplied by Barelywearable, the appropriate refund amount will be determined based on the circumstances of the order.
Damaged Products
If an item arrives damaged, contact us at support@barelywearable.com as soon as reasonably possible.
Please provide:
- Order number
- Description of the damage
- Clear photographs of the damaged product
- Photographs of the packaging where relevant
We will review the information and provide return or refund instructions where appropriate.
Defective Products
If a product appears to have a manufacturing defect, contact us at support@barelywearable.com.
Please provide sufficient information and photographs to help us review the issue.
If the product is confirmed to be defective, we will provide an appropriate resolution in accordance with this policy and applicable law.
Incorrect Item Received
If you receive a product that is different from the product ordered, contact us promptly.
Please provide:
- Order number
- Description of the item ordered
- Description of the item received
- Clear photographs of the product received
If the incorrect item was sent by us, we will provide instructions for the appropriate return or resolution.
Wrong Size or Fit
If a product does not fit as expected, you may request a return within the 30-day return period, provided the item satisfies the applicable return conditions.
Shoes and other wearable products should only be tried on in a clean indoor environment and should not show signs of outdoor use if they are being returned.
Change-of-Mind Returns
Customers may request an eligible return within 30 days of delivery when they change their mind about a purchase.
The product must meet the return conditions described in this policy.
Approved change-of-mind returns are eligible for the same free prepaid return label.
Exchanges
If you would like a different size, style, or product, contact us at support@barelywearable.com.
Exchange availability may depend on current inventory.
Where a direct exchange is not available, we may instruct you to return the eligible item and place a new order for the preferred product.
Any refund associated with the original returned item will be processed according to the refund terms stated in this policy.
Refund Method
Approved refunds are generally issued to the original payment method used for the order.
We do not normally issue refunds to a different card, account, or payment method.
If the original payment method is unavailable, the payment provider's procedures may determine how the refund is handled.
Partial Refunds
A partial refund may apply only when appropriate and legally permitted, such as when:
- Part of a multi-item order is returned
- Only certain products in an order qualify for a refund
- A resolution has been specifically agreed upon with the customer
Any applicable refund amount will be clearly communicated.
Rejected Returns
A return may be rejected if:
- It is submitted outside the 30-day return window
- The product has been worn or used beyond reasonable inspection
- The item has been altered
- The item has been damaged after delivery through misuse
- Essential components are missing
- The returned item does not correspond to the approved return request
If a return is not eligible for a refund, we will provide information regarding the decision where appropriate.
Return Package Responsibility
Customers should securely package returned products to prevent damage during return transit.
Customers should retain return tracking information until the return has been received and the refund process is complete.
Barelywearable is not responsible for packages returned using an unauthorized shipping method that cannot be tracked or identified.
Refund Confirmation
Once a refund has been processed, customers may receive a confirmation by email.
The refund posting date shown by the bank or payment provider may differ from the date we process the refund.
Missing Refunds
If you have received confirmation that a refund was processed but have not received the funds, please:
- Check the original payment account.
- Contact your bank or payment provider.
- Allow for any payment-provider processing time.
- Contact us at support@barelywearable.com if further assistance is needed.
Order Cancellations and Returns
If an order has already shipped, it may no longer be possible to cancel it.
After delivery, an eligible item may be returned under this Return & Refund Policy within the applicable 30-day return period.
United States and Canada Coverage
This Return & Refund Policy applies to eligible orders delivered within:
- United States
- Canada
Return eligibility, procedures, and refund conditions are intended to remain transparent and consistent for customers in both supported countries, subject to any mandatory consumer rights that apply in the customer's jurisdiction.
Consumer Rights
Nothing in this policy is intended to exclude or limit consumer rights that cannot legally be excluded or limited under applicable law.
If applicable consumer protection law gives a customer additional rights beyond the terms stated here, those mandatory legal rights will continue to apply.
